Gems are Gakku.AI’s virtual currency. You can use them to unlock premium learning experiences such as “Lesson Map”, “Writing Workshop”, and “Math Coach”.
How do I get Gems?
You can purchase Gems directly or earn them through activity rewards.
How can I purchase Gems?
You can purchase Gems after signing in — simply click Upgrade next to your Gem balance to top up your Gems anytime.
Will my Gems expire?
No, Gems never expire — you can use them anytime.
Which payment methods can I use?
We accept all major credit cards, Alipay, WeChat Pay, and Apple Pay — all processed securely through Stripe.
Can I get a refund?
Gems are non-refundable once purchased.
How do I contact support?
If you have any questions about using Gakku.AI or purchasing Gems, please visit our Help Center or email us at support@gakku.ai.